Terms of service

Rawveda LLP  ·  Effective from launch  ·  Version 1.0


Welcome to Raw Veda. This document is an electronic record under the Information Technology Act, 2000 and does not require a physical or digital signature. By accessing or using www.rawveda.co.in, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. Please read them carefully before using the Website.

These Terms and Conditions apply together with our Privacy Policy, Shipping Policy, and Refund & Return Policy, all of which form part of the agreement between you and Rawveda LLP.


01  At a Glance


Who we are

Rawveda LLP, B-91, DLF Oakwood Estate, Gurgaon – 122002

Website

www.rawveda.co.in

Products

For personal use only — not for resale

Intellectual property

All content on this Website belongs to Rawveda LLP

Liability cap

Maximum aggregate liability limited the value of product purchased 

Governing law

Laws of India — jurisdiction: Gurugram, Haryana

Disputes

Arbitration first, then courts of Gurugram, Haryana

Allergy disclaimer

Check ingredient list before use if you have sensitivities

Contact

info@rawveda.co.in  ·  +91 92178 46450


02  Use of the Website


We grant you a limited, revocable, and non-exclusive licence to access and make personal use of www.rawveda.co.in. This licence is for personal, non-commercial use only and does not include the right to:


  • Frame or replicate any portion of this Website using framing techniques

  • Republish, redistribute, sell, or license any content from this Website without our written consent

  • Modify, reverse engineer, or create derivative works based on the Website or its content

  • Use automated tools such as bots, spiders, or crawlers to access or extract data from the Website

  • Use any meta tags or hidden text referencing our brand without our written consent

  • Collect personal information about other users of the Website


Any unauthorised use of this Website or its content automatically terminates the licence granted above, without prejudice to any other remedy available under applicable law.


03  Products & Personal Use


All products sold through www.rawveda.co.in are for personal use only. You may not resell, redistribute, or commercially exploit any product purchased from us.

We reserve the right, at our sole discretion and with or without notice, to cancel or limit the quantity of any order where we believe resale or misuse of our products is intended.


Ingredient sensitivity disclaimer

Raw Veda products are made with natural botanical ingredients and pure essential oils. While every care is taken to ensure safety, certain ingredients may cause reactions in individuals with sensitivities or pre-existing skin or respiratory conditions. Please review the full ingredient list on each product before use. If you are unsure, we recommend a patch test or consultation with a healthcare professional prior to use. Rawveda LLP will not be liable for any allergic or adverse reactions arising from product use.


04  Intellectual Property


All content on this Website — including but not limited to the brand name RAW.VEDA, logos, trademarks, product names, photographs, text, graphics, audio, video, data compilations, and the overall look and feel of the Website — is the exclusive property of Rawveda LLP or its licensors and is protected under the applicable intellectual property laws of India.

No part of this Website or its content may be reproduced, duplicated, copied, sold, resold, modified, or otherwise used without our prior written consent, except as expressly permitted by applicable law.


Linking to our Website

You may create a hyperlink to the home page of www.rawveda.co.in for personal, non-commercial purposes provided that the linking website does not:


  • Replicate or reproduce any of our content

  • Imply endorsement or affiliation with Raw Veda

  • Present our brand in a false, misleading, or defamatory manner

  • Link to any page of this Website other than the home page without our written permission


We reserve the right to request removal of any link to our Website at any time, and upon such request the link must be removed immediately.


05  Your Obligations


By using this Website, you agree to act in good faith, in accordance with applicable law, and in compliance with these Terms and Conditions. Specifically, you agree not to:


  • Post or transmit any content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable

  • Impersonate any person or entity or misrepresent your affiliation with any party

  • Submit content that infringes any intellectual property rights of any third party

  • Transmit unsolicited commercial messages, spam, chain letters, or mass mailings

  • Intentionally introduce software viruses or any other harmful code to the Website

  • Take any action that places an unreasonable load on the Website’s infrastructure

  • Violate any applicable local, national, or international law


If you breach any of these obligations, you will be liable for all losses and damages caused to Rawveda LLP, its partners, affiliates, or licensors as a result of such breach.


06  User Content


If you submit any content to this Website — including reviews, photographs, messages, or feedback — you are solely responsible for that content. By submitting content, you represent that you own or have the right to share it, and that it does not violate any third-party rights.

By submitting content, you grant Rawveda LLP a non-exclusive, royalty-free, perpetual licence to use, reproduce, adapt, publish, and display that content in connection with our products and services, including on our Website and social media channels.

We reserve the right, at our sole discretion, to remove or decline to publish any user content that violates these Terms and Conditions or that we consider objectionable, without prior notice.


Unsolicited ideas

We do not accept or consider unsolicited product ideas, business proposals, or creative concepts. Any such submissions will be treated as non-confidential and non-proprietary, and we will have no obligations of any kind with respect to them.


07  Accuracy of Information


We make every effort to ensure that product descriptions, pricing, images, and other content on this Website are accurate and up to date. However, we do not warrant that all information is complete, error-free, or current at all times.

Product colours may vary slightly due to photography, screen calibration, and individual device settings. In the event of a pricing error, we reserve the right to cancel an order and issue a full refund.


08  Third-Party Links


This Website may contain links to third-party websites including social media platforms, payment gateways, and partner sites. These links are provided for convenience only and do not constitute an endorsement of the linked website, its content, products, or services.

Rawveda LLP is not responsible for the content, privacy practices, or terms of any third-party website. You access third-party websites entirely at your own risk and should review their terms and privacy policies before providing any personal information.


09  Promotions & Special Offers


From time to time, Raw Veda may offer special promotions, contests, or limited-time offers. These may be subject to additional terms and conditions that will be communicated at the time of the promotion.

We reserve the right to modify, suspend, or discontinue any promotion at any time without prior notice. Promotional offers cannot be combined unless explicitly stated.


10  Disclaimer & Limitation of Liability


This Website and all content on it is provided on an “as is” basis. Rawveda LLP makes no representations or warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by applicable law.


We will not be liable for:


  • Interruptions to or unavailability of the Website

  • Delays, errors, or failures in data transmission

  • Loss or damage arising from use of third-party links on this Website

  • Any viruses or harmful software encountered through use of the Website

  • Inaccuracies or omissions in product or content information

  • Events beyond our reasonable control


Liability cap

To the fullest extent permitted by law, Rawveda LLP’s maximum aggregate liability for any claim arising from your use of this Website or its products shall not exceed the value of products purchased. No claim may be brought more than one (1) year after the cause of action arose.


We will not be liable for any indirect, special, punitive, incidental, or consequential damages of any kind, including lost profits, whether arising in contract, tort, or otherwise, even if we have been advised of the possibility of such damages.


11  Indemnification


You agree to defend, indemnify, and hold harmless Rawveda LLP, its partners, officers, employees, and affiliates from and against any claims, losses, damages, costs, or expenses (including reasonable legal fees) arising from:


  • Your use of this Website in violation of these Terms and Conditions

  • Any content you submit, post, or transmit through this Website

  • Your violation of any applicable law or third-party rights

  • Use of automated tools to access or extract data from this Website


12  Electronic Communications


By using this Website or registering an account, you consent to receive communications from Rawveda LLP electronically — including via email, SMS, WhatsApp, or notices posted on the Website. These electronic communications satisfy any legal requirement that such notices be in writing.

If you wish to withdraw your consent to receive electronic communications, please write to us at info@rawveda.co.in. Please note that withdrawing consent may affect your ability to use certain features of the Website. Your options regarding marketing communications are set out separately in our Privacy Policy.


13  Governing Law & Dispute Resolution


These Terms and Conditions are governed by the laws of India. Any dispute arising from your use of this Website or these Terms shall be subject to the exclusive jurisdiction of the courts of Gurugram, Haryana, India.


Arbitration

To the fullest extent permitted by applicable law, any dispute, difference, or claim arising from your use of this Website shall first be referred to a sole Arbitrator appointed by Rawveda LLP in accordance with the Arbitration and Conciliation Act, 1996. The venue of arbitration shall be Gurugram, Haryana. The Arbitrator’s award shall be final and binding on all parties.

No arbitration proceeding under these Terms shall be joined with any arbitration involving any other party, whether through class proceedings or otherwise.


Where arbitration is not available under applicable law, any dispute shall be submitted to the appropriate courts of Gurugram, Haryana, without prejudice to our right to seek injunctive relief in any court of competent jurisdiction.


14  Changes to These Terms


We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this Website with an updated effective date and will take effect immediately upon posting. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms.

We may also, with or without notice, terminate any rights granted under these Terms. You agree to comply with any such termination immediately.


15  General Provisions


These Terms and Conditions, together with our Privacy Policy, Shipping Policy, and Refund & Return Policy, constitute the entire agreement between you and Rawveda LLP regarding your use of this Website and supersede all prior communications or agreements.


  • Nothing in these Terms creates an agency, partnership, joint venture, or employment relationship between you and Rawveda LLP.

  • If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

  • Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

  • These Terms are published in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.


16  Contact Us


For any questions about these Terms and Conditions, please contact us:


Email

info@rawveda.co.in

Phone

+91 92178 46450

Website

www.rawveda.co.in

Address

Rawveda LLP, B-91, DLF Oakwood Estate, Gurgaon – 122002


By accessing or using www.rawveda.co.in, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.


RAW.VEDA  ·  Modern Rituals. Ancient Roots.  ·  © Rawveda LLP. All rights reserved.